Shipping & Returns

Shipping Policy

Your order is usually shipped within 3 - 5 business days of when the order is placed, depending on its availability and stock status. Larger equipment and custom items usually ship within 2-4 weeks. Please remember that shipping times do not include delivery on Saturday, Sunday or holidays. Please check the product page for any additional information about shipping times.

Elite Fitness Company ships products via United Parcel Service (UPS), United States Postal Service (USPS), and various freight carriers.

 

Should you have any questions please contact at: (707) 861-0228 info@elitefitnesscompany.com

Return & Exchange Policy

Please inspect all items immediately upon receipt. Note any damage or shortage on the delivery receipt prior to accepting the shipment. Contact the carrier immediately to request an inspection and to receive instructions about filing a claim. If further clarification is needed, contact Elite Fitness Company at (707) 861-0228. No returned goods will be accepted unless authorized by Elite Fitness Company. All freight charges are the responsibility of the purchaser. A 20% restocking charge may be assessed on all returned goods. Apparel may be returned only if they are unused and in their original packaging within 30 days of purchase. All other items are accepted within 30 days of purchase.

Call Customer Service to initiate a product return and to receive instructions for return or exchange. Should you have any questions please contact Elite Fitness Company at: (707) 861-0228 or info@elitefitnesscompany.com

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